Privacy Policy

1. Introduction

Tristan Holdings Oy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and Finnish data protection laws.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you submit forms or contact us.
• Business Information: Company details, business requirements, and project specifications when you inquire about our services.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages viewed.
• Usage Data: Information about how you interact with our website and services.
• Cookies: Information collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To process business proposals and partnership requests
• To improve our website, services, and user experience
• To send relevant communications about our services (with your consent)
• To comply with legal obligations and regulatory requirements
• To protect against fraud and unauthorized access

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you explicitly agree to data processing
• Contract: When processing is necessary to fulfill a contract
• Legal Obligation: When required by EU or Finnish law
• Legitimate Interests: For business operations and service improvement

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist in operating our website and services
• Group Companies: Other divisions within Tristan Holdings for legitimate business purposes
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business inquiry data is typically retained for 2 years from last contact.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@tristanholding.com

8. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. International Data Transfers

As a global organization, we may transfer your data to countries outside the EU/EEA. Such transfers are protected by appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

For questions about this Privacy Policy, contact: